Cruise ship jobs:
Receptionist

Requirements:

Hotel School Degree.

Preferably 2 years experience as receptionist.

Fluent in English, preferably with 1+ additional language.

Word, Excel, Outlook, Fidelio.

Excellent customer relations, communication and organizational skills.

Accounting knowledge.

Outgoing and pleasant personality.

Responsibilities:

Answer telephone to schedule future appointments, provide information, or forward call.

Type memos, correspondence, travel vouchers, or other documents.

Record, compile, enter, and retrieve information.

Hear and resolve complaints from guests.

Receive payment and record receipts for services.

Monitor facility to ensure compliance with regulations.

Greet guests, determine nature and purpose of visit, and direct visitor to specific destination, or answer questions and provide information.

May collect and distribute messages for employees.

Operate telephone switchboard to receive incoming calls.

Transmit information or documents to guests.

Enroll individuals to participate in programs, prepare lists, and notify individuals of acceptance in programs.

Arrange and schedule space and equipment for participants.

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