Cruise ship jobs:
Head Steward

Requirements:

2+ years Housekeeping experience in a hotel or cruise ship.

Management experience preferred.

Responsibilities:

Prepare assignments for staff and inspect the cleanliness.

Investigate complaints regarding housekeeping service and equipment, and take corrective action.

Conduct orientation and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

Determine need for repairs or replacement of furniture and make recommendations.

Attend staff meetings to discuss company policies and guests' complaints.

Prepare reports concerning room occupancy, payroll, and department expenses.

Obtain list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Coordinate work activities among departments.

Advise manager, desk clerk, or admitting personnel of rooms ready for occupancy.

Record data regarding work assignments, personnel actions time cards, and prepare periodic reports.

Issue supplies and equipment to staff.

Inventory stock to ensure adequate supplies.

Select and purchase new furnishings.

Perform cleaning duties in cases of emergency or staff shortage.

Recommend promotions, transfers, and dismissals.

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